Appointments

Office visits are by appointment only. Please contact us to schedule an appointment. If you have an acute condition, please call the office and we will schedule you as soon as possible.

If you need to reschedule an appointment, please give the office at least 24 hours notice. This courtesy will allow another patient to be able to see the physician. Missed visits without 24 hours notice will result in a $50 fee. Obviously emergencies happen and exceptions can be made.

Our physicians are committed to quality care and time for their patients. Phone call and email reminders are a courtesy of the office, but if you are unsure of your appointment time, please call the office to confirm.

Dispensary

For the convenience of our patients, we carry some medical grade supplements. To maintain the quality of the product we carry, we cannot accept returns once they have been opened, used or after being off our temperature controlled shelves for more than 30 days. Refrigerated items cannot be returned. Many items can be purchased at a substantial discount through our online Fullscript and Xymogen dispensaries.

Speciality Lab Testing

If your doctor has requested you to do a speciality lab test, we ask that you fill out this HIPPA secure form here.

Why do I have to fill out this form?
Some insurance companies require us to disclose when a lab test is out of network. And we agree. We want you to understand that there may be a cost that your insurance won’t cover.

Can I use an in network lab?
We try very hard to utilize in-network labs whenever possible. Some advanced diagnostic testing is not available through in-network labs.

Can I still try to use my insurance?
You may be able to submit a claim for out of network benefits. Ask your doctor.

Our Promise to You
Any out of network testing we advise in purely to help us understand your health. We do not make any money on any of these out of pocket tests.

In fact, we do our best to negotiate discounted rates for our patients and pass any savings on to you. In some cases, the way we get these savings is by guaranteeing payment to the lab- we may ask that you pay us for the test, instead of the lab directly. Each diagnostic company is different. Your doctor can guide you on this.